We commit to treating your personal information as strictly confidential and will take appropriate technical and organisational measures to ensure that your personal information is kept secure and protected against unauthorised or unlawful processing, accidental loss, destruction and damage, alteration, disclosure or access.
Personal data types we may collect and use:
We maintain an electronic and hard copy filing system and hold information that prospective, current and past clients, and investors provide us. The categories of personal data we may collect include names, residential addresses or other contact details, signature, nationality, place of birth, tax identification number, date of birth, place of birth, copies of identification documents, bank account details, information about assets or net worth, credit history, source of funds details, as well as other sensitive information. We also collect and store any relevant communication between us and investors (e.g. emails, meeting notes, financial analysis, etc.).
Using your personal data: The legal basis and purpose
RWM is entitled to process your personal data for the purposes of administering the relationship between you and RWM (including communications and reporting), marketing of our products and services, monitoring and analysing RWM’s activities and complying with applicable legal or regulatory requirements (including anti-money laundering, fraud prevention, tax reporting, sanctions compliance, or responding to requests for information from supervisory authorities with competent jurisdiction). Your personal information is processed in accordance with Data Protection Laws and may be processed with your consent, upon your instruction, to allow RWM to deliver services to you in terms of the agreement between you and RWM, or for any of the purposes set forth herein, including where RWM or a third-party consider there to be any other lawful purpose to do so. We also may receive your personal information from third parties, such as our affiliates, the administrators of funds, third-party service providers, or publicly accessible sources, such as the internet and public records. Where personal data is required to satisfy a statutory obligation (such as compliance with applicable anti-money laundering or sanctions requirements, as well as court orders) or a contractual requirement, failure to provide such information may result in RWM terminating its relationship with you. Where there is suspicion of unlawful activity, failure to provide personal data may result in the submission of a report to the relevant law enforcement agency or supervisory authority.
How RWM shares your personal data:
Monitoring of communications:
We are entitled to record and monitor telephone conversations and electronic communications with you for the purposes of: (i) ascertaining the details of instructions given, the terms on which any transaction was executed or any other relevant circumstances; (ii) ensuring compliance with our regulatory obligations; and/or (iii) detecting and preventing the commission of financial crime.
Retention periods and security measures: We will not retain personal data for longer than is necessary in relation to the purpose for which it is collected, subject to Data Protection Law. Personal data will be retained for the duration of your tenor as a client, your investment with us and for a minimum period of five to seven years after a redemption of an investment from the Fund, liquidation of the Funds or termination of your mandate with RWM. In certain circumstances we may be entitled to retain your personal data for a longer period in order to comply with applicable law. From time to time, we will review the purpose for which personal data has been collected and decide whether to retain it or to delete if it no longer serves any purpose to us or our mandate with you. To protect your personal information from unauthorised access and use, we apply organisational and technical security measures in accordance with Data Protection Law. These measures include computer safeguards and secured files in buildings. We will notify you of any material personal data breaches affecting you in accordance with the requirements of Data Protection Law.
RWM has a South African, United Kingdom and Channel Islands presence and provides clients and investors with an international service, accordingly personal data may be transferred to countries outside South Africa and the EEA (“Third Countries”), such as to jurisdictions where we conduct business or have a service provider, including countries that may not have the same level of data protection as that afforded by the Data Protection Law in the EEA or South Africa. In such cases, we will process personal data (or procure that it be processed) in the Third Countries in accordance with the requirements of the Data Protection Law, which may include having appropriate contractual undertakings in legal agreements with service providers who process personal data on our behalf in such Third Countries.
Your rights under Data Protection Law:
You have certain rights under GDPR and POPIA in relation to our processing of your personal data and these are, generally: (i) the right to request access to your personal data; (ii) the right to request rectification of your personal data; (iii) the right to request erasure of your personal data (the “right to be forgotten”); (iv) the right to restrict our processing or use of personal data; (v) the right to object to our processing or use where we have considered this to be necessary for our legitimate interests; (vi) where relevant, the right to request the portability; (vii) where your consent to processing has been obtained, the right to withdraw your consent at any time; and (viii) the right to lodge a complaint with a supervisory authority. You should note that your right to be forgotten in certain circumstances under Data Protection Law is not likely to be available in respect of the personal data we hold, given the purpose for which we collect such data, as described above. You may contact us at any time to limit our sharing of your personal information. If you limit sharing for an account you hold jointly with someone else, your choices will apply to everyone on your account. Should you be a US citizen, US law might provide you with additional rights. Neither Renaissance Wealth Management (Pty) Ltd, nor Renaissance Wealth Management UK Limited is registered as an investment advisor with the SEC.
Compliance Officer : +27 (0)11 707 9940
Email : email@example.com
Or write to us at:
Renaissance Wealth Management (Pty) Ltd
PO Box 71256